It’s hard to know where to start when your organization needs to evolve.
And when you’re facing change - whether driven by AI, cost pressures, new growth, or shifting priorities - it’s even harder to make the right moves for both the business and your people. We're here to help you build a path forward that's thoughtful, practical, and aligned with your unique needs.
At EJ Intelligence, we bring deep expertise across four areas: Strategy Development, Operating Model Design, Organizational Design, and Culture & Engagement. Each service can stand alone or be combined depending on where you are and what your organization needs most. When we layer Culture & Engagement into an organizational project, we uncover how change is actually experienced - through network dynamics, informal influence patterns, sentiment, and engagement risks - so that your transformation isn’t just well-structured, but truly sustainable.
Our Services
Strategy Development
Operating Model
Organizational Design
Culture & Engagement
Smart organizations use smart tools to build what’s next.
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Smart organizations use smart tools to build what’s next. |
At EJ Intelligence, we respect what grounded, empirical research has proven about how organizations thrive. Our work solutions come from the intersection of science, experience, and real-world pragmatism, drawing not just on our own expertise, but on the deep knowledge of our extended pool of advisors.
From diagnostics to design, we deliver work that is as human-centered as it is digitally fluent. We use OrgVue for real-time organizational scenario planning and operating model design. Through Polinode, we analyze the social networks that power your organization and the sentiment and engagement patterns that sustain it through its survey functionality.
Strategy Development
A well-designed strategy workshop helps your team pause, refocus, and set a clear path ahead for major change.
Whether you're considering a new technology investment, evolving your operating model, or managing cultural shifts, we create the space (and structure) for teams to think strategically and act decisively.
These workshops are designed to surface what truly matters - clarifying priorities, uncovering risks, and building shared ownership of the path forward. We combine strategy lab-style facilitation, analytical insights into your organization through data and interviews, and recommendations grounded in managerial science. The result is a working session that helps teams capture that “A-ha!” moment.
Workshops are available in half-day, full-day, or multi-day formats and are fully customized to your business goals. We offer in-person offsites and virtual facilitation, strategy sprints, and speaker-led sessions on topics like Agentic AI, high performing teams, and leading through unprecedented change. Most strategy workshop engagements take place over 3 to 5 weeks, including prep sessions, stakeholder interviews, and post-workshop documentation. Workshops often serve as a kickoff to larger transformation initiatives or as a targeted intervention to reset strategy alignment at key inflection points.
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If your leadership team needs to align on tough decisions, reset priorities, or clarify direction, this engagement gives you the space and structure to do it. We’ll design and facilitate your strategy offsite, delivering a clear agenda, facilitation plan, and the right exercises to generate insight, alignment, and action.
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After your workshop, you’ll receive a clean, easy-to-navigate summary that captures everything, including key decisions, brainstormed ideas, and immediate next steps. It’s your single source of truth to ensure momentum doesn’t fade the moment the workshop ends.
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Whether you're planning an internal leadership summit or a company-wide offsite, Emma can join as a featured speaker to talk about AI, organizational transformation, or building high-performing teams in a changing world. From Nairobi IDP camps to executive boardrooms, she can bring stories and strategy to every stage.
Available Deliverables
Operating Model
It’s not just what you do that needs to shift, but how you do it.
If decisions feel slow, you have silos, or new technology isn't delivering on its promise, it's time to take a closer look at your operating model. We help you redesign how work gets done so your structure supports the outcomes you need.
For this work, we dive in to how the business delivers value through its core capabilities, processes, and systems. This work is more strategic and foundational, setting the blueprint for how the organization should function. Key questions include: What are we trying to achieve? What capabilities do we need to be great at? With that in mind, we take a capability-first approach to streamline workflows, align cross-functional teams and set the right metrics for performance. From foundational Target Operating Model to AI-enabled Use Cases, our goal is to make your operating model resilient and responsive in the face of technological disruption.
Typical engagements last between 6 to 8 weeks, depending on scope and complexity. Projects often include 2–3 facilitated workshops with leadership teams or key functional groups, focused on operating model design, workflow mapping, and decision-making structure. We tailor our approach to your organizational maturity and where you are in your journey.
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If your business strategy is changing, or your current way of working can’t keep up, we’ll help you design a target operating model that aligns people, process, and tech. You’ll walk away with a clear blueprint of what needs to change and how to execute against it.
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You’ll receive a tailored capability map of your organization that highlights where you're strong, where gaps exist, and where AI or restructuring can unlock more value. It’s a strategic tool that helps you prioritize investments and align teams with what your business really needs to be great at.
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We’ll help you clarify who makes what decisions, how authority flows, and where accountability lives. You’ll get a customized governance framework that reduces confusion, speeds up decisions, and supports leadership alignment - especially important in fast-moving or matrixed environments.
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If you're exploring how AI can drive impact across your business, we’ll identify and evaluate use cases tailored to your context. You’ll get a prioritized matrix that scores each opportunity across feasibility, value, and readiness so you know where to start, scale, or pause.
Available Deliverables
Organizational Design
When your organization starts to slow down, stretch too thin, or lose clarity - your structure no longer fits your strategy.
Maybe you’ve introduced AI, had to cut costs, or recover from a period of rapid change and the downstream effects are showing up as duplicated work, fuzzy accountability, team bottlenecks, and leadership overload. As the Harvard Business Review puts it: a well-designed organization gets the right work done well. If your structure isn’t supporting that, it’s time to rethink it.
In a standard engagement, we focus on how people are structured to deliver the operating model. It involves defining roles, spans of control, reporting lines, team structures, and how functions are aligned to support business goals. This work is more tactical and people-focused, aimed at ensuring that your structure enables efficient execution.
Depending on your needs, projects can run 6 to 12 weeks. Shorter engagements may focus on future-state role redesign or team structures; larger efforts include cross-functional network analysis, leadership alignment, and full redesign with implementation planning.
We’ll guide you through it, but we also bring powerful tools. As a certified OrgVue partner, we can offer live scenario planning, dynamic workforce modeling, and AI-driven readiness assessments as an add-on for clients seeking enhanced visibility and real-time decision support.
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You’ll receive a future-state org chart and structure aligned with your business priorities, clarifying roles, layers, and spans of control so your teams can execute more effectively.
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As your business evolves, roles need to evolve too. We’ll outline how critical roles are expected to shift, whether due to AI, restructuring, or growth, and give you a roadmap to guide reskilling, role alignment, and workforce planning.
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We help you define who owns which decisions across your organization so that leaders can move faster without stepping on each other’s toes. You’ll get a tailored decision rights matrix that makes accountability and authority crystal clear.
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As an OrgVue Partner, I can create and test multiple design options, running comparative analysis (e.g., cost, headcount, role effort), and visualizing the impact of structural changes in real time.
Available Deliverables
Culture & Engagement
When your organization is changing, your people feel it first.
Is morale dipping, collaboration spotty, or key talent leaving? You can’t afford to guess what's going on beneath the surface. You need to know how your teams are experiencing change and how to lead them through it.
Our approach is rooted in research. Management scientists have studied for decades how trust, influence, and culture shape organizational performance, and we bring those insights directly into your business. Using Polinode for advanced social network analysis, we map real working relationships, identify collaboration strengths and gaps, and measure trust and sentiment within and across teams. The result is a clear, visual understanding of your organization’s cultural dynamics - not just what your people are feeling, but why they’re feeling it.
This service can stand alone or be integrated into broader transformation efforts to ensure you’re designing not just for structure, but for the people living it. Engagements typically run 4 to 16 weeks, depending on scope. Shorter, people-only projects include exploratory network mapping, employee assessments, and executive debriefs. Larger programs may include in-depth interviews, leadership alignment sessions, and targeted action planning to build trust, resilience, and traction through change.
Available Deliverables
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You’ll get a data-driven view of how your teams really collaborate, who your informal leaders are, and where hidden stress or silos may be forming. This includes a readiness-for-change assessment and a network overlay that reveals how your formal structure compares to actual working relationships.
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Whether you need a quick pulse check or a long-term listening strategy, we’ll design an approach that fits your goals. You’ll receive insights from surveys, sentiment tracking, or engagement architecture that help you understand how people are feeling, and what needs to change.
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By layering engagement and network data onto any Organizational Design or Operating Model project, we help you see how structural changes are affecting real people. This integration reveals trust dynamics, change resistance, and collaboration gaps… turning a good org redesign into a great one.