FAQs

It depends on what you need. Some clients engage us for light consultations, typically 2 to 5 hours of strategic guidance or feedback on a specific issue. Others bring us in for focused deliverables - like a Social Network Analysis or Strategic Planning Workshop - which usually take 1 to 3 weeks to complete. Full-scale engagements, such as organizational design, target operating models, or employee listening architecture, typically run 6 to 10 weeks and follow a structured process from discovery through delivery. For clients looking for ongoing partnership, we offer quarterly retainers starting at 10 hours per month, scoped in 3-, 6-, or 12-month contracts to provide flexible support over time. If you’re not sure what format fits best, we’ll talk it through and design an approach that works for you.

We offer two pricing models: hourly and fixed-fee. Most of our consulting engagements fall into the hourly category, with rates ranging from $375 to $525 per hour depending on the depth of expertise required.

For larger projects like organizational design, operating model development, or employee listening architecture, we offer fixed-fee pricing based on a clear week-by-week plan of deliverables. These projects have custom pricing depending on the level of effort and complexity.

We also offer retainers for clients who want ongoing access to strategic support, with monthly rates based on hours and involvement level. In all cases, we’re transparent about how pricing aligns to scope. Once we understand what you’re trying to solve, we’ll send a tailored proposal that outlines activities, estimated hours, and deliverables, so you know exactly what to expect.

Tool costs (like survey platforms) or other third-party services are always passed through at cost and clearly listed in your proposal.

Yes! And for those who know Emma well… she can’t help but poke fun at the business jargon machine. But in all seriousness, we believe being AI-native means we design strategy, structures, and workflows with AI in mind from the start, not as an afterthought. We help organizations rethink how work gets done when AI is part of the team, not just a tool. This includes identifying where human judgment is critical, where automation makes sense, and how to realign teams around those shifts. And, we use it quite a lot here - as scary as it can be at times, AI will be everywhere, so it is better to be prepared.

We work with organizations of all sizes. We've partnered closely with small wealth management teams or nonprofit boards that have just 3–5 people. We also have experience leading enterprise-wide initiatives for Fortune 500 companies. What matters most is that we’re working with decision-makers who are ready to drive change.

Yes, we help you clarify where AI can create value in your organization and ensure you’re set up to adopt it effectively. While we don’t select or recommend specific tools or vendors, we focus on the internal side: your workflows, team capabilities, and decision rights. Once you've chosen a tool, we help you map it into your structure - identifying what needs to shift, who needs to be involved, and how to support successful adoption. Our goal is to make sure your people, processes, and strategy are aligned before the tech goes live.

Definitely. We often work alongside internal HR, strategy, or transformation teams - not to replace them, but to provide additional expertise, frameworks, and capacity. Our goal is to complement your internal capabilities and help accelerate your success.

We start by listening. We’ll talk with you - and anyone else you'd like to include - to understand your goals, challenges, and what’s already been done. That context shapes every recommendation we make, so it fits your organization and actually works in practice. Then, our internal diagnostics blend the rich human input with AI-assisted analysis; we use AI tools to help consolidate responses, detect patterns, and surface objective trends. Behind the scenes, we draw on decades of behavioral science and partner with a trusted network of social scientists to interpret what the data really means in context. It’s a hybrid approach: powered by technology, but grounded in how people actually work together.

Your data security is critically important to us. We maintain a GDPR-compliant environment and use highly secure tools such as Tresorit for file storage and Apple for working space. Your information is encrypted, access-controlled, and handled according to strict confidentiality standards.

Not directly - but we can connect you. While our work focuses on organizational and workforce strategy, we maintain a strong network of consultants in areas like talent acquisition, compensation, and learning & development. If you need help beyond our scope, we’re happy to make trusted referrals.

Yes - we don’t disappear after the strategy deck! We provide detailed, actionable plans and are available to support implementation when needed. Every engagement includes 30 days of follow-up support for questions, small changes, or check-ins. Anything larger than that or longer-term support is available at our standard hourly rate.